Privacy statement

1. Who is responsible

The data controller is:

Advanced Medical Supplies B.V.
Klein Brembrood 21, 4641 RH Ossendrecht
the Netherlands
Chamber of Commerce no. 92728715
Email: arjan@advancedmedicalsupplies.nl
Phone: +31 6 30 01 74 29

We have not appointed a data protection officer, as this is not required for our business. For any privacy question, please use the email address above.

2. What data we process, why, and on what legal basis

a. Visiting this website

When you visit the website, our hosting provider automatically processes technical data needed to serve the pages and keep the website secure, such as your IP address, browser type, time of the request and the page requested. Legal basis: our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR).

b. Visitor statistics

We use Vercel Web Analytics to see how often pages are visited. It places no cookies and stores or reads nothing on your device. Visits are recognised by a temporary, encrypted code (hash) that is deleted after 24 hours. We only see aggregated figures, such as visits per page, country, device type and browser. Your IP address is not stored for this purpose and the data cannot be traced back to you. Legal basis: our legitimate interest in improving the website (Art. 6(1)(f) GDPR).

c. Contact by email, phone, WhatsApp or the form

When you contact us, we process the details you provide: name, organisation, job title, email address, phone number and the content of your message, such as details of equipment on offer. The form on this website does not send anything itself: it opens an email in your own mail app, which you send yourself. We use this data to answer your question or offer. Legal basis: taking steps towards or performing a contract (Art. 6(1)(b) GDPR) and our legitimate interest in responding to messages (Art. 6(1)(f) GDPR).

d. Business relations, purchasing and sales

For contact persons at suppliers, customers and service providers, we process name, organisation, job title, contact details and correspondence. We do so to conclude and perform contracts, for shipping and customs formalities, and for our accounts. Legal basis: performance of a contract (Art. 6(1)(b) GDPR), legal obligations such as statutory tax record-keeping (Art. 6(1)(c) GDPR) and our legitimate interest in maintaining business contacts (Art. 6(1)(f) GDPR).

We do not process special categories of personal data, such as health data, and ask you not to send us any. Patient data still stored on medical equipment we purchase is not used by us: it is erased before a device goes back into use.

3. Cookies

This website places no cookies and uses no similar technologies that store or read information on your device, which is why you see no cookie banner. We use no third-party advertising or tracking services and show no embedded social media content.

4. Who we share data with

We never sell your data. We only share it where needed for the purposes above, with:

• Vercel Inc. (United States): website hosting and visitor statistics, as a processor.
• Hostnet B.V. (the Netherlands): our email hosting, as a processor.
• Other providers of IT and office software that we use for email and administration, as processors.
• Our accountant, and carriers, couriers and customs agents, where needed to perform a contract.
• Public authorities, such as the tax or customs authorities, where the law requires us to.

We make agreements with our processors on the security and confidentiality of your data. If you choose to contact us via WhatsApp, the terms and privacy policy of WhatsApp (Meta) also apply to that channel.

5. Transfers outside the European Economic Area

Vercel Inc. is based in the United States. Vercel is certified under the EU-U.S. Data Privacy Framework. Transfers to certified companies are covered by an adequacy decision of the European Commission. The European Commission's standard contractual clauses apply as well.

When we sell equipment to a customer outside the EEA, we share the contact and shipping details needed for delivery and customs with that customer and the carriers involved. This is necessary to perform the contract.

6. How long we keep data

• Technical data from website visits: briefly, in line with our hosting provider's policy, for security and troubleshooting only.
• Visitor statistics: the temporary visitor code is deleted after 24 hours; only anonymous totals remain.
• Contact requests that lead nowhere: up to two years after the last contact.
• Business relation data: for as long as the relationship lasts and up to two years afterwards.
• Data in our financial records, such as invoices and customs documents: seven years, as required by Dutch law.

7. Security

We take appropriate technical and organisational measures to protect your data. The website is only available over an encrypted connection (https). Only authorised persons have access to email and records, and accounts are protected with strong passwords.

8. Your rights

You have the right to:

• access your data;
• have inaccurate data corrected;
• have your data erased;
• have processing restricted;
• receive your data in a common file format or have it transferred;
• object to processing based on legitimate interest.

Where we have asked for your consent, you can withdraw it at any time. Send your request to arjan@advancedmedicalsupplies.nl. We will respond within one month. To prevent misuse, we may ask you to verify your identity.

Not satisfied with how we handle your data? You can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). If you live or work in another country, you may also contact the supervisory authority there. We would appreciate it if you contacted us first.

9. Other points

We make no decisions based solely on automated processing and do not profile visitors. You are not obliged to provide data, but without contact details we cannot respond to your question or offer. Our services are aimed at organisations and professionals, not at children.

We may update this statement, for example when our practices or the law change. The current version is always on this page. This statement is also available in Dutch. In case of any discrepancy, the Dutch version prevails.